ZuGo Bike offers a 1-year warranty on all bikes sold and delivered to the continental USA, Alaska, and Hawaii. Here's a breakdown of what's covered and the process for replacements:. What's Covered (1 Year Warranty):. Important Notes:. What's Not Cov

ZuGo Bike offers a 1-year warranty on all bikes sold and delivered to the continental USA, Alaska, and Hawaii. Here&apos;s a breakdown of what&apos;s covered and the process for replacements:What&apos;s Covered (1 Year Warranty):<ul><li>Frame</li><li>Handlebar</li><li>Forks</li><li>Freewheel</li><li>Lights</li><li>Derailleur</li><li>Brakes</li><li>Throttle</li><li>Controller</li><li>Bottom bracket</li><li>LCD display</li><li>Kickstand</li><li>Shifter</li><li>Motor</li><li>Saddle</li><li>Wiring harness</li><li>Reflectors</li><li>Rims</li><li>Hardware</li><li>Wheel hub</li><li>Pedals</li></ul>Important Notes:<ul><li>Warranty covers defects in materials and workmanship only.</li><li>Labor costs are not covered.</li><li>Replacement parts are shipped from ZuGo Bike.</li><li>All replaced parts under warranty must be returned to ZuGo Bike within 10 business days, or the warranty may be voided.</li></ul>What&apos;s Not Covered:<ul><li>Wear and tear on components like brake pads, tires, tubes, cables, chains, spokes, and grips.</li><li>Battery damage from power surges, improper maintenance, misuse, water damage, or normal wear.</li></ul>Battery Warranty (1 Year):<ul><li>Covers defects in materials and workmanship only, not normal wear.</li><li>A $400 refundable deposit is required to ensure the warrantied battery is returned.</li></ul>Warranty Replacement Process:<ol><li>Submit a photo or video of the damaged part to ZuGo Bike via email (<a data-fr-linked="true" href="mailto:info@zugo.bike">info@zugo.bike</a>).</li><li>ZuGo Bike will review the request and determine if a replacement is covered under warranty.</li><li>If approved, ZuGo Bike will ship the replacement part.</li></ol>Additional Warranty Points:<ul><li>Warranty is not transferable.</li><li>Any alterations to the bike void the warranty.</li><li>Proof of purchase is required for warranty service.</li><li>Third-party repairs or replacements void the warranty unless pre-approved by ZuGo Bike.</li></ul>For more details, refer to the full warranty policy: link to Zugobike&apos;s warranty policy: [<a href="https://zugobike.com/pages/warranty" id="isPasted">https://zugobike.com/pages/warranty</a>]

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